At Studionaut d.o.o., we’re committed to
protecting and respecting your privacy. When you use Studionaut services,
you’re agreeing to be bound by this Policy, by trust us with your information.
we collect it, what we do with it and how we keep it secure.
Information we collect
We collect information to provide better
services to all of our users. We collect information in the following ways:
Information you give us
Many of our services require you to sign up
for a Studionaut Account. To sign up, we’ll ask your personal information, like:
- your full name;
- your email address
If you want to take full advantage of the
features Studionaut offer, we might also ask you:
- telephone number;
- residence country;
- shipping address (in
case we have to send you hardware you have ordered);
- company or legal
- tax number;
- password in
- billing information
(see chapter 1.3);
- the content,
communications and other information and data you you’ll enter in using Studionaut
service, including create or share content, location, photo and messages;
- other data which
you’ll enter in compiling our online forms.
1.2 Information we get from your use of our services
We collect information about the services
that you use and how you use them to interact with our ads and content. This
- Device information:
such as your hardware model, operating system version, browser type, date and
time of your visit, information about your activities, unique device
identifiers, and mobile network information including phone number, crash data.
Studionaut may associate your device identifiers or phone number with your
- Log information:
when you use our services, we automatically collect and store certain
information in server logs. This includes:
details of how you used our service, such as your search queries;
Internet protocol address;
device event information such as crashes, system activity, hardware
settings, browser type, browser language, the date and time of your request and
cookies that may uniquely identify your browser or your Studionaut
- Unique application
numbers: number and information about your installation (for example, the
operating system type and application version number) may be sent to Studionaut
when you install or uninstall that service or when that service periodically
contacts our servers, such as for automatic updates.
- Local storage: we
may collect and store information (including personal information) locally on
your device using mechanisms such as browser web storage (including HTML 5) and
application data caches.
- Cookies and similar
technologies: we use various technologies to collect and store information when
you use Studionaut service, and this may include using cookies or similar
technologies to identify your browser or device. We also use these technologies
to collect and store information when you interact with services.
about billing information
If your Studionaut account use credit/debit
card transaction, your card information is not held by us, it is collected by
our third-party payment processors, who specialise in the secure online capture
and processing of credit/debit card transactions.
Information we collect when you are signed in
may be associated with your Studionaut Account. When information is associated
with your Studionaut Account, we treat it as personal information. For more
information about how you can access, manage or delete information that is
associated with your Studionaut Account, visit the Transparency and choice
section of this policy.
Studionaut processes personal information on
servers in different countries around the world. We may process your personal
information on a server located outside the country where you live.
How we use
information we collect
We use the
information we collect from all of our services:
- to provide,
maintain and improve Studionaut services and products;
- to develop new
tools, products or services within the Studionaut company;
- to inform you
about our services, such as letting you know about upgrading’s, improvements or
upcoming changes and offer you tailored content – like giving you new function,
- to enhance the
security and safety of the Studionaut service and our users, such as by
investigating suspicious activity or violations of applicable terms or policies;
- to identify and
fix bugs that may be present;
- to conduct data
and system analytics, including research to improve the Studionaut service and
We may use your information across all of the
services we offer that require a Studionaut Account.
When you contact Studionaut, we could keep a
record of your communication to help solve any issues you might be facing.
We use information collected from cookies and
other technologies, to improve your user experience and the overall quality of
our services. For example, by saving your language preferences, we’ll be able
to have our services appear in the language you prefer.
We will ask for your consent before using
information for a purpose other than those that are set out in this Privacy
Transparency and setting
People have different privacy concerns. Our
goal is to be clear about what information we collect, so that you can make
meaningful choices about how it is used. You can add, review, update and manage
different kind of data in Studionaut services. All data will be tied and saved
with your Studionaut account when you use Studionaut services; as example, in
Studionaut you will be allowed to edit, view, manage, review and delete data,
adjust how your Profile is associated and appear to your clients and other Studionaut
account, adjust how you will share information with your clients and other
Studionaut account, etc..
Studionaut services could be control in
Studionaut account settings. You can also control certain activity when is
stored in a cookie or similar technology on your device through settings of
your browser, blocking all cookies, including cookies associated with our
services. However, it’s important to remember that many of our services may not
function properly if your cookies are disabled. For example, we may not
remember your language preferences.
In your Studionaut Account, we let you share
information with others. Our services provide you with different options on
sharing and removing your sharing content, as marketing communication and
automatic notification. We will respect the choices you make to limit sharing
or visibility settings in your Studionaut Account.
updating personal information and data
Whenever you use our services, we aim to
provide you with access to your personal information and data. You may access, correct or delete information
that you have created, uploaded to the Studionaut service using the tools
within the Service. If you are not able to do so using the tools provided in
the Service, you should contact your Organisation (Studio) or Studionaut
company to access or modify your information.
We aim to maintain our services in a manner
that protects information from accidental or malicious destruction. Because of
this, after you delete information from our services, we may not immediately
delete residual copies from our active servers and may not remove information
from our backup systems.
Information we share
We do not share personal information with
companies, organizations and individuals outside of Studionaut unless one of
the following circumstances applies:
• With your consent: we will share
personal information with companies, organizations or individuals outside of
Studionaut when we have your consent to do so. We require opt-in consent for
the sharing of any sensitive personal information.
• For legal reasons: we will share
personal information with companies, organizations or individuals outside of
Studionaut if we have a good-faith belief that access, use, preservation or
disclosure of the information is reasonably necessary to:
- meet any
applicable law, regulation, legal process or enforceable governmental request;
- enforce applicable
Terms of Service, including investigation of potential violations;
- detect, prevent,
or otherwise address fraud, security or technical issues;
- protect against
harm to the rights, property or safety of Studionaut, our users or the public
as required or permitted by law.
If Studionaut is involved in a merger,
acquisition or asset sale, we will continue to ensure the confidentiality of
any personal information and give affected users notice before personal
Studionaut will not use the data for the
purpose of harming the user or other person involved. Studionaut may use data
in anonymous summarized form for statistical analysis purposes. Confidentiality
of personal and other user data will not be violated in any form.
We work to protect Studionaut and our users
from unauthorized access to or unauthorized alteration, disclosure or
destruction of information we hold. In particular:
- we encrypt our
services using SSL.
- we review our
information collection, storage and processing practices, including physical security
measures, to guard against unauthorized access to systems.
- we restrict access
to personal information to Studionaut employees, contractors and agents who
need to know that information in order to process it for us, and who are
subject to strict contractual confidentiality obligations and may be
disciplined or terminated if they fail to meet these obligations.
Our duty to protect personal and other data
is valid in time, even after the Studionaut account is closure.
When this Privacy
services offered by Studionaut on Android and Apple devices, and services
offered on other sites, but excludes services that have separate privacy
offered by other companies or individuals, including products or sites that may
be displayed to you in Studionaut services, or other sites linked from our
and other technologies to serve and offer relevant ads.
Changes of Privacy
the changes are significant, we will provide a more prominent notice
for your review.
Any questions regarding this Policy and our
privacy practices should be sent by email to firstname.lastname@example.org or by
calling us 00386 68 160 600.
This is an agreement between
you, Studionaut users (hereinafter: user, you) and owners, app developers,
Studionaut d.o.o. (hereinafter referred to as 'Studionaut'). The user must
THE DOCUMENT, DO NOT CONTINUE TO REGISTRATION AND DO NOT USE Studionaut
sites with the domains studionaut.com, studionaut.eu.
By registering into Studionaut,
a user account is created. A person can create only one UserView Studionaut
account. It is possible to add or expand the UserView account to the
ManagementView Studionaut account. Adding a ManagementView account to the
UserView account will not change the characteristics of the main UserView
account. The UserView and the ManagementView account are different by the
functionalities they comprise. The UserView account is free of charge. The
ManagementView it’s a payable account.
Users should not disclose
information about a user account to third parties. The user is responsible for
the confidentiality of his account information. In the event of abuse of the
user account, it is necessary to immediately notify to Studionaut to these
email addresses: email@example.com or firstname.lastname@example.org.
of agreement and registration requirements
The user agrees to provide true, accurate,
complete and up-to-date information about himself and about his company. In
case of inaccuracy, shortcomings or non-availability of data, Studionaut
reserves the right to terminate the user account.
Studionaut applications cannot be used in the
- Persons to whom the use of Studionaut services
has been terminated in the past due to violation of the Studionaut terms of
Studionaut undertakes to use user data, as
Website (www.studionaut.com) and submitted to users before registering the
The user, owner of the ManagementVew version of
the account, must, when enrolling his clients, request a submit (to his
conditions in a manual signature in paper form.
party websites or providers
The Studionaut website may include links that
are third-party ownership. Studionaut is not responsible for the monitoring and
evaluation of these pages and does not assume any responsibility for the
content of these pages. If a user chooses to visit these pages through a link
on the Studionaut website, he will do so at his own risk and responsibility.
sites are set up and maintained with the utmost care. Nevertheless, the Site
Manager cannot guarantee the accuracy or correctness of all information on the
pages. All information on the website may be changed without prior notice.
Similarly, the Site Manager does not accept any liability for any damages
that may result, directly or indirectly, from the use, improper operation and /
or inaccessibility of such websites.
Studionaut is not responsible for any input and / or modification of data
that might be incurred if the owner of the Studionaut account transmits its
access (account/username and password) to third parties.
of use for the test versions of the application and the test period
The test version of the application is intended for free testing the basic
functionality of the Studionaut application. The test version of the
application has a limited set of functionalities. The test version is activated
by registering the Studionaut account via the Studionaut pricelist or by
agreement with Studionaut. It is valid from the moment of registration until
the moment specified on the price list or in agreement with Studionaut. After
the end of the test period, the user may decide to switch to a paid Studionaut
version or to terminate the test period. All data entered will be deleted if
the test period is interrupted. During the test period, not all services are
included, and if the user would like to use the unattended function
immediately, the user will have to terminate the test period and go to a paid
version of Studionaut.
Fees (subscriptions) and service price lists for the ManagementView account
version are published on the Studionaut website (www.studionaut.com). Fees,
prices of services may be subject to change. Fees, service prices and payment
methods can be a matter of agreement with each User individually.
The user settles the payment of fees in advance for a leased package or a
form of service that will enter into force after the expiry of the agreed test
period or from the confirmation of the service (purchased package) on the price
list. The user undertakes to pay the Studionaut fee within fifteen days from
the ManagemetView account subscription. The user will provide all the
information that is legally required to issue an invoice. The user will ensure
that the invoice information is accurate and up to date. All fees will be paid
in euros (EUR).
There are no charges for the UserView version of the account because the
account is free.
The Agreement shall enter into force on the date of registration of the
payable version of Studionaut and shall remain valid until the moment of
validity of the paid fees. Regardless of the reason for the service termination
some data may remain in the backup copies of the Studionaut application.
8.1. Terms of
termination of the Studionaut account (services) by Studionaut
If the user of the ManagementView version of the
account violates the conditions stated in other articles or because of general
unlawful conduct and if he does not renew the service on the Studionaut service
within the estimated time on the account, Studionaut reserves the right to
terminate access to the Studionaut services and to delete all the data entered
by the user. However, this user can continue to use the UserView account. If an
ManagementView user has invited users to use UserView or if they have
themselves registered to use the UserView Studionaut application and they agree
not be terminated by Studionaut.
8.2 Conditions for
interrupting the Studionaut account (Studionaut services) by the user
If s user of the Studionaut account would like
to terminate the account or Studionaut services they can do that by sending a
notice with the intention to terminate the service to the email address:
email@example.com or in the manner presented on the Studionaut website. In
the event of account or service termination by the user from the Studionaut
account, Studionat will delete all the data entered by the user within 90 days.
If an ManagementView user has invited users to
use UserView or if they have themselves registered to use the Studionaut
terminated from the Studionaut account even if the ManagementView account user
that invited them was cancelled.
In case the user of the UserView account
terminates the use of the Studionaut account, its data, accounts, history,
messages, etc., entered by the ManagementView user will remain and will
continue to be accessible as history of the ManagementView user that created
8.3 Conditions for
freezing the payment of fees
The User and Studionaut may agree to freeze or suspend subscription or
subscription fees for the agreed period without interrupting the Studionaut
service and deleting data. Without the agreement of Studionaut, the account
cannot be frozen or temporarily terminated. If someone interrupts the
Studionaut payroll account, they will be able to activate a new account only
after 6 months.
Billing services through Studionaut services
Services that include payment tools and hardware designed for use by the
user for use with its customers are not the subject of this agreement and are
dealt with in separate agreements depending on the package or form of service
the user chooses.
This agreement is not linked to
credit / debit card payments or any other cash and non-cash payments. By
confirming this agreement, the user agrees and acknowledges that the invoices
and all other references to payments are for informational purposes only and
are not intended as relevant records for the execution of payments.
In the event that there are conflicts between these conditions and
additional agreements, priority shall be given to what is stated in the
contract. These terms and conditions shall take effect from the date of
registration of the user. These conditions are published on the website www.studionaut.com.
Studionaut d.o.o. 13.5.2018